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Frequently Asked Questions

Everything you need to know

Need assistance? The team at Broken World Comics has compiled answers to some of the most frequently asked questions below. If you can’t find the answer you're looking for or need further help, feel free to reach out anytime.

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Shipping policy

SHIPPING RATES - We charge $5.99 flat on all orders to the USA under $100.  Orders over $100 receive free shipping. 

IN STOCK ITEMS - All in stock items will ship with in 5 business days of the order being placed in most cases.  If you place an order for a presale item that is going to be released or the release of the presale items has been delayed that will delay your shipment.  If your order contains both PRESALE and IN STOCK items, your order will not ship until after the last item is in stock.

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Returns and Refunds

If you have a problem with your item that is damaged or missing please email us.  We can offer a refund or exchange if we have stock.  Refunds will be issued within 5 business days back to the account you paid with Paypal, Credit Cards, Bank Account etc.  Refunds cannot be sent to alternate accounts.

 

No refunds or returns on accurately described items.  Books without a stated grade will be offered as NM- 9.2 or better with no guarantee of 9.8s.  We use industry standards to grade including Overstreet, CGC and CBCS standards.  Not familiar with grading check out the following references:

CBCS Comic Grading Scale

Overstreet Comic Grading Standards

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Please note that the following defects may be allowed in NM 9.4 as long as there is not an accumulation of defects.

bindery defects like minor to moderate corner tears, white along the edge of the spine, covers that are offset from the pages (common on cardstock covers) - bindery defects may not affect the grade much if at all

printing defects like a slight color rubs on the back covers, small wrinkles in the paper that were present on the paper rolls prior to the books being printed, paper that is "wavy" from the printing process

2 - 3 small color breaking spine dings or minor non color breaking spine dings

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What payment methods do you accept?

Broken World Comics currently accepts PayPal and most major credit card 

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Contact Support

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